Engage more guests, families, and fans
Support visitors, moviegoers, and families with fast, personalized help across every touchpoint of your cinemas and entertainment centers.
Tickets, bookings & showtimes
Help guests quickly find movie showtimes, ride passes, birthday packages, and group offers. Your AI agent can answer questions about timings, seat availability, age limits, and pricing to increase online bookings and reduce queues at the counter.
Offers, loyalty & experiences
Support guests with loyalty programs, points balances, promotions, and bundle offers (e.g., tickets + snacks, arcade credits, or family packages). Reduce wait times for common questions like “What’s the next 3D movie?”, “What are today’s offers?”, or “How can I use my points?”—while nudging visitors toward upgrades and add-ons.
Guest support & operations
Resolve everyday issues such as e-ticket problems, payment failures, misplaced booking codes, or directions inside the venue. Provide quick help for things like parking info, accessibility options, refund rules, or lost & found, so families spend less time worrying and more time enjoying the experience.
