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Coaching, classes & wellness support
Support members with training plans, class schedules, coach availability, and basic wellness guidance. Reduce wait times for common questions like “Which class fits my level?”, “How do I book PT?”, or “What should I do after my workout?”—and highlight add-ons like personal training, nutrition programs, or premium tiers.
Scale up easily
Handle peak traffic during sign-up seasons, class rush hours, and promotional campaigns without overloading your front desk or coaches. Update your agent with new challenges, offers, and class types, and ensure smooth handoffs to human staff when a member needs extra care.
